INSURANCE DIVISION[191]

[Prior to 10/22/86, see Insurance Department[510], renamed Insurance Division[191] under the “umbrella”
of Department of Commerce by the 1986 Iowa Acts, Senate File 2175]

ORGANIZATION AND PROCEDURES

CHAPTER 1
ORGANIZATION OF DIVISION

1.1(502,505)                Organization

1.2(502,505)                Location and contact information

1.3(22,502,505)           Public information and inspection of records

1.4(505)                       Service of process

CHAPTER 2
DECLARATORY ORDERS

2.1(17A)                      Petition for declaratory order

2.2(17A)                      Notice of petition

2.3(17A)                      Intervention

2.4(17A)                      Briefs

2.5(17A)                      Inquiries

2.6(17A)                      Service and filing of petitions and other papers

2.7(17A)                      Consideration

2.8(17A)                      Action on petition

2.9(17A)                      Refusal to issue order

2.10(17A)                    Contents of declaratory order—effective date

2.11(17A)                    Copies of orders

2.12(17A)                    Effect of a declaratory order

CHAPTER 3
CONTESTED CASES

3.1(17A)                      Scope and applicability

3.2(17A)                      Definitions

3.3(17A)                      Time requirements

3.4(17A)                      Requests for contested case proceeding

3.5(17A)                      Commencement of hearing; notice

3.6(17A)                      Presiding officer

3.7(17A)                      Waiver of procedures

3.8(17A)                      Telephone proceedings

3.9(17A)                      Disqualification

3.10(17A)                    Consolidation—severance

3.11(17A)                    Pleadings

3.12(17A)                    Service and filing of pleadings and other papers

3.13(17A)                    Discovery

3.14(17A)                    Subpoenas

3.15(17A)                    Motions

3.16(17A)                    Prehearing conference

3.17(17A)                    Continuances

3.18(17A)                    Withdrawals

3.19(17A)                    Intervention

3.20(17A)                    Hearing procedures

3.21(17A)                    Evidence

3.22(17A)                    Default

3.23(17A)                    Ex parte communication

3.24(17A)                    Recording costs

3.25(17A)                    Interlocutory appeals

3.26(17A)                    Final decision

3.27(17A)                    Appeals and review

3.28(17A)                    Applications for rehearing

3.29(17A)                    Stay of agency action

3.30(17A)                    No factual dispute contested cases

3.31(17A)                    Emergency adjudicative proceedings

3.32(502,505,507B)    Summary cease and desist orders

3.33(17A,502,505)      Informal settlement

3.34(17A,502,505)      Witness fees

CHAPTER 4
AGENCY PROCEDURE FOR
RULE MAKING AND WAIVER OF RULES

DIVISION I
AGENCY PROCEDURE FOR RULE MAKING

4.1(17A)                      Applicability

4.2(17A)                      Advice on possible rules before notice of proposed rule adoption

4.3(17A)                      Public rule–making docket

4.4(17A)                      Notice of proposed rule making

4.5(17A)                      Public participation

4.6(17A)                      Regulatory analysis

4.7(17A,25B)              Fiscal impact statement

4.8(17A)                      Time and manner of rule adoption

4.9(17A)                      Variance between adopted rule and rule proposed in Notice of Intended Action

4.10(17A)                    Exemptions from public rule–making procedures

4.11(17A)                    Concise statement of reasons

4.12(17A)                    Contents, style, and form of rule

4.13(17A)                    Agency rule–making record

4.14(17A)                    Filing of rules

4.15(17A)                    Effectiveness of rules prior to publication

4.16(17A)                    General statements of policy

4.17(17A)                    Review of rules by division

4.18(17A)                    Petition for rule making

4.19 and 4.20              Reserved

division ii
waiver and variance rules

4.21(17A)                    Definition

4.22(17A)                    Scope

4.23(17A)                    Applicability of Division II of Chapter 4

4.24(17A)                    Criteria for waiver or variance

4.25(17A)                    Filing of petition

4.26(17A)                    Content of petition

4.27(17A)                    Additional information

4.28(17A)                    Notice

4.29(17A)                    Hearing procedures

4.30(17A)                    Ruling

4.31(17A)                    Public availability

4.32(17A)                    Summary reports

4.33(17A)                    Cancellation of a waiver

4.34(17A)                    Violations

4.35(17A)                    Defense

4.36(17A)                    Judicial review

REGULATION OF INSURERS

CHAPTER 5
REGULATION OF INSURERS—
GENERAL PROVISIONS

5.1(507)                       Examination reports

5.2(505,507)                Examination for admission

5.3(507,508,515)         Submission of quarterly financial information

5.4(505,508,515,520)  Surplus notes

5.5(505,515,520)         Maximum allowable premium volume

5.6(505,515,520)         Treatment of various items on the financial statement

5.7(505)                       Ordering withdrawal of domestic insurers from states

5.8(505)                       Monitoring

5.9(505)                       Rate and form filings

5.10(511)                     Life companies—permissible investments

5.11(511)                     Investment of funds

5.12(515)                     Collateral loans

5.13(508,515)              Loans to officers, directors, employees, etc.

5.14                             Reserved

5.15(508,512B,514,514B,515,520)

                                    Accounting practices and procedures manual and annual statement instructions

5.16 to 5.19                 Reserved

5.20(508)                     Computation of reserves

unearned premium reserves on
mortgage guaranty insurance policies

5.21(515C)                  Unearned premium reserve factors

5.22(515C)                  Contingency reserve

5.23(507C)                  Standards

5.24(507C)                  Commissioner’s authority

5.25(505)                     Annual audited financial reports

5.26(508,515)              Participation in the NAIC Insurance Regulatory Information System

5.27(508,515,520)       Asset valuation

5.28(508,515,520)       Risk–based capital and surplus

5.29(508,515)              Actuarial certification of reserves

5.30(515)                     Single maximum risk—
fidelity and surety risks

5.31(515)                     Reinsurance contracts

5.32(511,515)              Investments in medium grade and lower grade obligations

5.33(510)                     Credit for reinsurance

5.34(508)                     Actuarial opinion and memorandum

5.35 to 5.39                 Reserved

5.40(515)                     Premium tax

5.41(508)                     Tax on gross premiums—
life companies

5.42(432)                     Cash refund of premium tax

5.43(510)                     Managing general agents

DISCLOSURE OF MORTGAGE LOAN
APPLICATIONS

5.44 to 5.49                 Reserved

5.50(535A)                  Purpose

5.51(535A)                  Definitions

5.52(535A)                  Filing of reports

5.53(535A)                  Form and content of reports

5.54(535A)                  Additional information required

5.55(535A)                  Written complaints

5.56 to 5.89                 Reserved

CHAPTER 6
ORGANIZATION OF DOMESTIC
INSURANCE COMPANIES

6.1(506)                       Definitions

6.2(506)                       Promoters contributions

6.3(506)                       Escrow

6.4(506)                       Alienation

6.5(506)                       Sales to promoters

6.6(506)                       Options

6.7(506)                       Qualifications of management

6.8(506)                       Chief executive

6.9(506)                       Directors

CHAPTER 7
DOMESTIC STOCK INSURERS PROXIES

proxy regulations

7.1(523)                       Application of regulation

7.2(523)                       Proxies, consents and authorizations

7.3(523)                       Disclosure of equivalent information

7.4(523)                       Definitions

7.5(523)                       Information to be furnished to stockholders

7.6(523)                       Requirements as to proxy

7.7(523)                       Material required to be filed

7.8(523)                       False or misleading statements

7.9(523)                       Prohibition of certain solicitations

7.10(523)                     Special provisions applicable to election contests

SCHEDULE A
INFORMATION REQUIRED IN PROXY STATEMENT

SCHEDULE B
INFORMATION TO BE INCLUDED IN STATEMENTS
FILED BY OR ON BEHALF OF A PARTICIPANT
(OTHER THAN THE INSURER) IN A PROXY
SOLICITATION IN AN ELECTION CONTEST

POLICYholder PROXY SOLICITATION

7.11(523)                     Application

7.12(523)                     Conditions—revocation

7.13(523)                     Filing proxy

7.14(523)                     Solicitation by agents—use of funds

7.15 to 7.19                 Reserved

STOCK TRANSACTION REPORTING

7.20(523)                     Statement of changes of beneficial ownership of securities

CHAPTER 8
BENEVOLENT ASSOCIATIONS

8.1 and 8.2                  Reserved

8.3(512A)                    Organization

8.4(512A)                    Membership

8.5(512A)                    Fees, dues and assessments

8.6(512A)                    Reserve fund

8.7(512A)                    Certificates

8.8(512A)                    Beneficiaries

8.9(512A)                    Mergers

8.10(512A)                  Directors and officers

8.11(512A)                  Stockholders

8.12(512A)                  Bookkeeping and accounts

CHAPTER 9
Reserved

INSURANCE AGENTS

CHAPTER 10
LICENSING OF INSURANCE
PRODUCERS

DIVISION I
LICENSING OF INSURANCE PRODUCERS

10.1(522B)                  Purpose and authority

10.2(522B)                  Definitions

10.3(522B)                  Requirement to hold a license

10.4(522B)                  Licensing of resident producers

10.5(522B)                  Licensing of nonresident producers

10.6(522B)                  Issuance of license

10.7(522B)                  License lines of authority

10.8(522B)                  License renewal

10.9(522B)                  License reinstatement

10.10(522B)                Reinstatement or reissuance of a license after suspension, revocation or forfeiture in connection with disciplinary matters; and forfeiture in lieu of compliance

10.11(522B)                Temporary licenses

10.12(522B)                Change in name, address or state of residence

10.13(522B)                Reporting of actions

10.14(522B)                Commissions and referral fees

10.15(522B)                Appointments

10.16(522B)                Appointment renewal

10.17(522B)                Appointment terminations

10.18(522B)                Licensing of a business entity

10.19(522B)                Violations and penalties

10.20(252J)                 Suspension for failure to pay child support

10.21(261)                   Suspension for failure to pay student loan

10.22(522B)                Administration of examinations

10.23(522B)                Forms

10.24(522B)                Fees

10.25(522B)                Insurer duties regarding federal flood insurance

10.26 to 10.50             Reserved

DIVISION II
LICENSING OF CAR RENTAL COMPANIES
AND EMPLOYEES

(Effective March 15, 2000)

10.51(522A)                Purpose

10.52(522A)                Definitions

10.53(522A)                Requirement to hold a license

10.54(522A)                Limited licensee application process

10.55(522A)                Counter employee licenses

10.56(522A)                Duties of limited licensees

10.57(522A)                License renewal

10.58(522A)                Limitation on fees

10.59(522A)                Change in name or address

10.60(522A)                Violations and penalties

CHAPTER 11
CONTINUING EDUCATION FOR
INSURANCE PRODUCERS

11.1(505,522B)           Statutory authority—
purpose—applicability

11.2(505,522B)           Definitions

11.3(505,522B)           Continuing education requirements for producers

11.4(505,522B)           Proof of completion of continuing education requirements

11.5(505,522B)           Course approval

11.6(505,522B)           Topic guidelines

11.7(505,522B)           CE course renewal

11.8(505,522B)           Appeals

11.9(505,522B)           CE provider approval

11.10(505,522B)         CE provider’s responsibilities

11.11(505,522B)         Prohibited conduct—
CE providers

11.12(505,522B)         Outside vendor

11.13(505,522B)         CE course audits

11.14(505,522B)         Fees and costs

CHAPTER 12
PORT OF ENTRY REQUIREMENTS

12.1(508,515)              Purpose

12.2(508,515)              Trust and other admission requirements

12.3(508,515)              Examination and preferred supervision

12.4(508,515)              Surplus required

12.5(508,515)              Investments

CHAPTER 13
Reserved

UNFAIR TRADE PRACTICES

CHAPTER 14
LIFE INSURANCE ILLUSTRATIONS
MODEL REGULATION

14.1(507B)                  Purpose

14.2(507B)                  Authority

14.3(507B)                  Applicability and scope

14.4(507B)                  Definitions

14.5(507B)                  Policies to be illustrated

14.6(507B)                  General rules and prohibitions

14.7(507B)                  Standards for basic illustrations

14.8(507B)                  Standards for supplemental illustrations

14.9(507B)                  Delivery of illustration and record retention

14.10(507B)                Annual report; notice to policyowners

14.11(507B)                Annual certifications

14.12(507B)                Penalties

14.13(507B)                Separability

14.14(507B)                Effective date

CHAPTER 15
UNFAIR TRADE PRACTICES

DIVISION I
sales practices

15.1(507B)                  Purpose

15.2(507B)                  Definitions

15.3(507B)                  Advertising

15.4(507B)                  Life insurance cost and benefit disclosure requirements

15.5(507B)                  Health insurance sales to individuals 65 years of age or older

15.6(507B)                  Preneed funeral contracts or prearrangements

15.7(507B)                  Twisting prohibited

15.8(507B)                  Producer responsibilities

15.9(507B)                  Right to return a life insurance policy or annuity (free look)

15.10(507B)                Uninsured/underinsured automobile coverage—
notice required

15.11(507B)                Unfair discrimination

15.12(507B)                Testing restrictions of insurance applications for the human immunodeficiency virus

15.13(507B)                Records maintenance

15.14(505,507B)         Enforcement section—
cease and desist and penalty orders

15.15 to 15.30             Reserved

DIVISION II
claims

15.31(507B)                General claims settlement guidelines

15.32(507B)                Prompt payment of certain health claims

15.33(507B)                Audit procedures for medical claims

15.34 to 15.40  Reserved

15.41(507B)                Claims settlement guidelines for property and casualty insurance

15.42(507B)                Acknowledgment of communications by property and casualty insurers

15.43(507B)                Standards for settlement of automobile insurance claims

15.44(507B)                Standards for determining replacement cost and actual cost values

15.45(507B)                Guidelines for use of aftermarket crash parts in motor vehicles

15.46 to 15.50  Reserved

DIVISION III
disclosure for small face amount life insurance policies

15.51(507B)                Purpose

15.52(507B)                Definition

15.53(507B)                Exemptions

15.54(507B)                Disclosure requirements

15.55(507B)                Insurer duties

15.56 to 15.60             Reserved

DIVISION IV
Annuity disclosure requirements

15.61(507B)                Purpose

15.62(507B)                Applicability and scope

15.63(507B)                Definitions

15.64(507B)                Standards for delivery of disclosure document and Buyer’s Guide

15.65(507B)                Content of disclosure documents

15.66(507B)                Report to contract owners

15.67(507B)                Severability

DIVISION v
SUITABILITY IN ANNUITY TRANSACTIONS

15.68(507B)                Purpose

15.69(507B)                Applicability and scope

15.70(507B)                Definitions

15.71(507B)                Duties of insurers and of insurance producers

15.72(507B)                Mitigation of responsibility

15.73(507B)                Record keeping

15.74 to 15.79             Reserved

DIVISION VI
INDEXED PRODUCTS TRAINING REQUIREMENT

15.80(507B,522B)       Purpose

15.81(507B,522B)       Definitions

15.82(507B,522B)       Special training required

15.83(507B,522B)       Conduct of training course

15.84(507B,522B)       Insurer duties

15.85(507B,522B)       Verification of training

15.86(507B,522B)       Penalties

15.87(507B,522B)       Compliance date

CHAPTER 16
REPLACEMENT OF LIFE
INSURANCE AND ANNUITIES

division i

16.1 to 16.20               Reserved

DIVISION II

(Effective July 1, 2000)

16.21(507B)                Purpose

16.22(507B)                Definitions

16.23(507B)                Exemptions

16.24(507B)                Duties of producers

16.25(507B)                Duties of all insurers that use producers on or after
January 1, 2001

16.26(507B)                Duties of replacing insurers that use producers

16.27(507B)                Duties of the existing insurer

16.28(507B)                Duties of insurers with respect to direct–response solicitations

16.29(507B)                Violations and penalties

16.30(507B)                Severability

CHAPTER 17
LIFE AND HEALTH
REINSURANCE AGREEMENTS

17.1(508)                     Authority and purpose

17.2(508)                     Scope

17.3(508)                     Accounting requirements

17.4(508)                     Written agreements

17.5(508)                     Existing agreements

CHAPTER 18
CEMETERIES

18.1(523I,566A)          Perpetual care cemeteries

18.2(523I,566A)          Administration

18.3(523I,566A)          Public access to hearings

18.4                             Reserved

18.5(523I,566A)          Forms—content

18.6(523I,566A)          Annual report by perpetual care cemeteries

18.7(523I,566A)          Annual reports and perpetual care cemetery permits

CHAPTER 19
Reserved

PROPERTY AND CASUALTY INSURANCE

CHAPTER 20
PROPERTY AND CASUALTY INSURANCE RATE AND FORM FILING PROCEDURES

DIVISION I
FORM AND RATE REQUIREMENTS

20.1(505,509,514A,515,515A,515F)

General filing requirements

20.2(505)                     Objection to filing

20.3                             Reserved

20.4(505,509,514A,515,515A,515F)

Policy form filing

20.5(515A)                  Rate or manual rule filing

20.6(515A)                  Exemption from filing requirement

20.7                             Reserved

20.8(515A)                  Rate filings for crop–hail insurance

20.9 and 20.10            Reserved

20.11(515)                   Exemption from form and rate filing requirements

20.12 to 20.40             Reserved

DIVISION II
IOWA FAIR PLAN ACT

20.41(515,515F)          Purpose

20.42(515,515F)          Scope

20.43(515,515F)          Definitions

20.44(515,515F)          Eligible risks

20.45(515,515F)          Membership

20.46(515,515F)          Administration

20.47(515,515F)          Duties of the governing committee

20.48(515,515F)          Annual and special meetings

20.49(515,515F)          Application for insurance

20.50(515,515F)          Inspection procedure

20.51(515,515F)          Procedure after inspection and receipt of application

20.52(515,515F)          Reasonable underwriting standards for property coverage

20.53(515,515F)          Reasonable underwriting standards for liability coverage

20.54(515,515F)          Cancellation; nonrenewal and limitations; review of eligibility

20.55(515,515F)          Assessments

20.56(515,515F)          Commission

20.57(515,515F)          Public education

20.58(515,515F)          Cooperation and authority of producers

20.59(515,515F)          Review by commissioner

20.60(515,515F)          Indemnification

CHAPTER 21
REQUIREMENTS FOR EXCESS AND SURPLUS LINES, RISK RETENTION GROUPS AND PURCHASING GROUPS

21.1(515)                     Definitions

21.2(515)                     Qualified surplus lines carriers’ duties

21.3(515)                     Producers’ duties

21.4(515)                     Producers’ duty to insured; evidence of coverage

21.5(515)                     Procedures for qualification and renewal of a nonadmitted insurer as a qualified surplus lines carrier

21.6(515E)                  Risk retention groups

21.7(515E)                  Procedures for qualification as a risk retention group

21.8(515E)                  Procedures for qualification as a purchasing group

21.9(515,515E)           Failure to comply; penalties

CHAPTER 22
FINANCIAL GUARANTY INSURANCE

22.1(515C)                  Definitions

22.2(515)                     Financial requirements and reserves

CHAPTER 23
MOTOR VEHICLE SERVICE CONTRACTS

23.1(516E)                  Purpose

23.2(516E)                  Applicability and scope

23.3(516E)                  Application of insurance laws

23.4(516E)                  Administration

23.5(516E)                  Public access to hearings

23.6(516E)                  Public access to records

23.7(516E)                  Filing procedures

23.8(516E)                  Fees

23.9(516E)                  Forms

23.10(516E)                Prohibited acts—unfair discrimination or trade practices

23.11(516E)                Prohibited acts—unfair or deceptive trade practices involving used or rebuilt parts

23.12(516E)                Violations

23.13(516E)                Procedures for public complaints

CHAPTER 24
IOWA RETIREMENT FACILITIES

24.1(523D)                  Purpose

24.2(523D)                  Title

24.3(523D)                  Definitions

24.4(523D)                  Administration

24.5(523D)                  Misrepresentations

24.6(523D)                  Complaints

24.7(523D)                  Address for filings

24.8(523D)                  Fees

24.9(523D)                  Forms

24.10(523D)                Financial statements, studies, and forecasts

24.11(523D)                Amendments to the disclosure statement

24.12(523D)                Standards for the disclosure statement

CHAPTER 25
MILITARY SALES PRACTICES

25.1(505)                     Purpose and authority

25.2(505)                     Scope

25.3(505)                     Exemptions

25.4(505)                     Definitions

25.5(505)                     Practices declared false, misleading, deceptive or unfair on a military installation

25.6(505)                     Practices declared false, misleading, deceptive or unfair regardless of location

25.7(505)                     Reporting requirements

25.8(505)                     Violation and penalties

25.9(505)                     Severability

CHAPTER 26
Reserved

CHAPTER 27
PREFERRED PROVIDER ARRANGEMENTS

27.1(514F)                   Purpose

27.2(514F)                   Definitions

27.3(514F)                   Preferred provider arrangements

27.4(514F)                   Health benefit plans

27.5(514F)                   Preferred provider participation requirements

27.6(514F)                   General requirements

27.7(514F)                   Civil penalties

27.8(514F)                   Health care insurer requirements

CHAPTER 28
CREDIT LIFE AND CREDIT ACCIDENT AND HEALTH INSURANCE

28.1(509)                     Purpose

28.2(509)                     Definitions

28.3(509)                     Rights and treatment of debtors

28.4(509)                     Policy forms and related material

28.5(509)                     Determination of reasonableness of benefits in relation to premium charge

28.6                             Reserved

28.7(509)                     Credit life insurance rates

28.8(509)                     Credit accident and health insurance

28.9(509)                     Refund formulas

28.10(509)                   Experience reports and adjustment of prima facie rates

28.11(509)                   Use of rates—direct business only

28.12(509)                   Supervision of credit insurance operations

28.13(509)                   Prohibited transactions

28.14(509)                   Disclosure and readability

28.15(509)                   Severability

28.16(509)                   Effective date

28.17(509)                   Fifteen–day free examination

CHAPTER 29
CONTINUATION RIGHTS UNDER GROUP
ACCIDENT AND HEALTH
INSURANCE POLICIES

29.1(509B)                  Definitions

29.2(509B)                  Notice regarding continuation rights

29.3(509B)                  Qualifying events for continuation rights

29.4(509B)                  Interplay between chapter 509B and COBRA

29.5(509B)                  Effective date for compliance

LIFE AND HEALTH INSURANCE

CHAPTER 30
LIFE INSURANCE POLICIES

30.1(508)                     Purpose

30.2(508)                     Scope

30.3(508)                     Definitions

30.4(508)                     Prohibitions, regulations and disclosure requirements

30.5(508)                     General filing requirements

30.6(508)                     Backdating of life policies

30.7(508,515)              Expiration date of policy vs. charter expiration date

30.8(509)                     Electronic delivery of group life insurance certificates

CHAPTER 31
LIFE INSURANCE COMPANIES—
VARIABLE ANNUITIES CONTRACTS

31.1(508)                     Definitions

31.2(508)                     Insurance company qualifications

31.3(508)                     Filing, policy forms and provision

31.4(508)                     Separate account or accounts and investments

31.5(508)                     Required reports

31.6(508)                     Producers

31.7(508)                     Foreign companies

CHAPTER 32
DEPOSITS BY A DOMESTIC LIFE
COMPANY IN A CUSTODIAN BANK
OR CLEARING CORPORATION

32.1(508)                     Purpose

32.2(508)                     Definitions

32.3(508)                     Requirements upon custodial account and custodial agreement

32.4(508)                     Requirements upon custodians

32.5(508,511)              Deposit of securities

CHAPTER 33
VARIABLE LIFE INSURANCE
MODEL REGULATION

33.1(508A)                  Authority

33.2(508A)                  Definitions

33.3(508A)                  Qualification of insurer to issue variable life insurance

33.4(508A)                  Insurance policy requirements

33.5(508A)                  Reserve liabilities for variable life insurance

33.6(508A)                  Separate accounts

33.7(508A)                  Information furnished to applicants

33.8(508A)                  Applications

33.9(508A)                  Reports to policyholders

33.10(508A)                Foreign companies

33.11                           Reserved

33.12(508A)                Separability article

CHAPTER 34
NONPROFIT HEALTH SERVICE CORPORATIONS

34.1(514)                     Purpose

34.2(514)                     Definitions

34.3(514)                     Annual report requirements

34.4(514)                     Arbitration

34.5(514)                     Filing requirements

34.6(514)                     Participating hospital contracts

34.7(514)                     Composition, nomination, and election of board of directors

CHAPTER 35
ACCIDENT AND HEALTH INSURANCE

35.1(509)                     Purpose

35.2(509)                     Scope

35.3(509)                     Definitions

35.4(509)                     Required provisions

35.5(509)                     Application and certificates not required

35.6(509)                     Facility of payment

35.7(509)                     General filing requirements

35.8(509)                     Electronic delivery of accident and health group insurance certificates

35.9 to 35.19               Reserved

35.20(509A)                Life and health self–funded plans

35.21(509)                   Review of certificates issued under group policies

large group health insurance coverage

35.22(509)                   Purpose

35.23(509)                   Definitions

35.24(509)                   Eligibility to enroll

35.25(509)                   Special enrollments

35.26(509)                   Group health insurance coverage policy requirements

35.27(509)                   Methods of counting creditable coverage

35.28(509)                   Certificates of creditable coverage

35.29(509)                   Notification requirements

35.30                           Reserved

35.31(509)                   Disclosure requirements

35.32(514C)                Treatment options

35.33(514C)                Emergency services

35.34(514C)                Provider access

35.35(509)                   Reconstructive surgery

CONSUMER GUIDE

35.36(514K)                Purpose

35.37(514K)                Information filing requirements

35.38(514K)                Limitation of information published

35.39(514C)                Contraceptive coverage

CHAPTER 36
INDIVIDUAL ACCIDENT AND HEALTH—MINIMUM STANDARDS

36.1(514D)                  Purpose

36.2(514D)                  Applicability and scope

36.3(514D)                  Effective date

36.4(514D)                  Policy definitions

36.5(514D)                  Prohibited policy provisions

36.6(514D)                  Accident and sickness minimum standards for benefits

36.7(514D)                  Required disclosure provisions

36.8(507B)                  Requirements for replacement

36.9(514D)                  Filing requirements

36.10(514D)                Loss ratios

36.11(514D)                Certification

36.12(514D)                Severability

CHAPTER 37
MEDICARE SUPPLEMENT
INSURANCE MINIMUM STANDARDS

37.1(514D)                  Purpose

37.2(514D)                  Applicability and scope

37.3(514D)                  Definitions

37.4(514D)                  Policy definitions and terms

37.5(514D)                  Policy provisions

37.6(514D)                  Minimum benefit standards for policies or certificates issued for delivery prior to January 1, 1992

37.7(514D)                  Benefit standards for policies or certificates issued or delivered on or after January 1, 1992

37.8(514D)                  Standard Medicare supplement benefit plans

37.9(514D)                  Medicare Select policies and certificates

37.10(514D)                Open enrollment

37.11(514D)                Standards for claims payment

37.12(514D)                Loss ratio standards and refund or credit of premium

37.13(514D)                Filing and approval of policies and certificates and premium rates

37.14(514D)                Permitted compensation arrangements

37.15(514D)                Required disclosure provisions

37.16(514D)                Requirements for application forms and replacement coverage

37.17(514D)                Filing requirements for advertising

37.18(514D)                Standards for marketing

37.19(514D)                Appropriateness of recommended purchase and excessive insurance

37.20(514D)                Reporting of multiple policies

37.21(514D)                Prohibition against preexisting conditions, waiting periods, elimination periods and probationary periods in replacement policies or certificates

37.22(514D)                Separability

37.23(514D)                Prohibition against using SHIIP prepared materials

37.24(514D)                Guarantee issue for eligible persons

CHAPTER 38
COORDINATION OF BENEFITS

DIVISION I

38.1(509,514)              Purpose

38.2(509,514)              Applicability

38.3(509,514)              Definitions

38.4(509,514)              Model COB contract provision

38.5(509,514)              Order of benefits

38.6(509,514)              Reduction in a plan’s benefits when it is secondary—
general

38.7(509,514)              Reasonable cash value of services

38.8(509,514)              Excess and other nonconforming provisions

38.9(509,514)              Allowable expense

38.10(509,514)            Subrogation

38.11(509,514)            Effective date—existing contracts

DIVISION II

38.12(509,514)            Purpose and applicability

38.13(509,514)            Definitions

38.14(509,514)            Use of model COB contract provision

38.15(509,514)            Rules for coordination of benefits

38.16(509,514)            Procedure to be followed by secondary plan to calculate benefits and pay a claim

38.17(509,514)            Notice to covered persons

38.18(509,514)            Miscellaneous provisions

38.19(509,514)            Effective date for existing contracts

CHAPTER 39
LONG–TERM CARE INSURANCE

39.1(514G)                  Purpose

39.2(514G)                  Authority

39.3(514G)                  Applicability and scope

39.4(514G)                  Definitions

39.5(514G)                  Policy definitions

39.6(514G)                  Policy practices and provisions

39.7(514G)                  Required disclosure provisions

39.8(514G)                  Prohibition against postclaims underwriting

39.9(514D,514G)        Minimum standards for home health care benefits in long–term care insurance policies

39.10(514D,514G)      Requirement to offer inflation protection

39.11(514D,514G)      Requirements for application forms and replacement coverage

39.12(514G)                Reserve standards

39.13(514D)                Loss ratio

39.14(514G)                Filing requirement

39.15(514D,514G)      Standards for marketing

39.16(514D,514G)      Suitability

39.17(514G)                Prohibition against preexisting conditions and probationary periods in replacement policies or certificates

39.18(514G)                Standard format outline of coverage

39.19(514G)                Requirement to deliver shopper’s guide

39.20(514G)                Policy summary and delivery of life insurance policies with long–term care riders

39.21(514G)                Reporting requirement for long–term care benefits funded through life insurance by acceleration of the death benefit

39.22(514G)                Unintentional lapse

39.23(514G)                Denial of claims

39.24(514G)                Incontestability period

39.25(514G)                Required disclosure of rating practices to consumers

39.26(514G)                Initial filing requirements

39.27(514G)                Reporting requirements

39.28(514G)                Premium rate schedule increases

39.29(514G)                Nonforfeiture

39.30(514G)                Standards for benefit triggers

39.31(514G)                Additional standards for benefit triggers for qualified long–term care insurance contracts

39.32(514G)                Penalties

CHAPTER 40
HEALTH MAINTENANCE ORGANIZATIONS

(Health and Insurance—Joint Rules)

40.1(514B)                  Definitions

40.2(514B)                  Application

40.3(514B)                  Inspection of evidence of coverage

40.4(514B)                  Governing body and enrollee representation

40.5(514B)                  Quality of care

40.6(514B)                  Change of name

40.7(514B)                  Change of ownership

40.8(514B)                  Termination of services

40.9(514B)                  Complaints

40.10(514B)                Cancellation of enrollees

40.11(514B)                Application for certificate of authority

40.12(514B)                Net worth

40.13(514B)                Fidelity bond

40.14(514B)                Annual report

40.15(514B)                Cash or asset management agreements

40.16                           Reserved

40.17(514B)                Reinsurance

40.18(514B)                Provider contracts

40.19(514B)                Producers’ duties

40.20(514B)                Emergency services

40.21(514B)                Reimbursement

40.22(514B)                Health maintenance organization requirements

40.23(514B)                Disclosure requirements

40.24(514B)                Provider access

40.25(514B)                Electronic delivery of accident and health group insurance certificates

CHAPTER 41
LIMITED SERVICE ORGANIZATIONS

41.1(514B)                  Definitions

41.2(514B)                  Application

41.3(514B)                  Inspection of evidence of coverage

41.4(514B)                  Governing body and enrollee representation

41.5(514B)                  Quality of care

41.6(514B)                  Change of name

41.7(514B)                  Change of ownership

41.8(514B)                  Complaints

41.9(514B)                  Cancellation of enrollees

41.10(514B)                Application for certificate of authority

41.11(514B)                Net equity and deposit requirements

41.12(514B)                Fidelity bond

41.13(514B)                Annual report

41.14(514B)                Cash or asset management agreements

41.15(514B)                Reinsurance

41.16(514B)                Provider contracts

41.17(514B)                Producers’ duties

41.18(514B)                Emergency services

41.19(514B)                Reimbursement

41.20(514B)                Limited service organization requirements

41.21(514B)                Disclosure requirements

CHAPTER 42
GENDER–BLENDED MINIMUM NONFORFEITURE STANDARDS FOR LIFE INSURANCE

42.1(508)                     Purpose

42.2(508)                     Definitions

42.3(508)                     Use of gender–blended mortality tables

42.4(508)                     Unfair discrimination

42.5(508)                     Separability

42.6(508)                     2001 CSO Mortality Table

CHAPTER 43
ANNUITY MORTALITY TABLES FOR USE IN DETERMINING RESERVE LIABILITIES FOR ANNUITIES

43.1(508)                     Purpose

43.2(508)                     Definitions

43.3(508)                     Individual annuity or pure endowment contracts

43.4(508)                     Group annuity or pure endowment contracts

43.5(508)                     Application of the 1994
GAR Table

43.6(508)                     Separability

CHAPTER 44
SMOKER/NONSMOKER MORTALITY TABLES FOR USE IN DETERMINING MINIMUM RESERVE LIABILITIES AND NONFORFEITURE BENEFITS

44.1(508)                     Purpose

44.2(508)                     Definitions

44.3(508)                     Alternate tables

44.4(508)                     Conditions

44.5(508)                     Separability

44.6(508)                     2001 CSO Mortality Table

INSURANCE HOLDING COMPANY SYSTEMS

CHAPTER 45
INSURANCE HOLDING
COMPANY SYSTEMS

45.1(521A)                  Purpose

45.2(521A)                  Definitions

45.3(521A)                  Subsidiaries of domestic insurers

45.4(521A)                  Control acquisition of domestic insurer

45.5(521A)                  Registration of insurers

45.6(521A)                  Alternative and consolidated registrations

45.7(521A)                  Exemptions

45.8(521A)                  Disclaimers and termination of registration

45.9(521A)                  Transactions subject to prior notice—notice filing

45.10(521A)                Extraordinary dividends and other distributions

CHAPTER 46
MUTUAL HOLDING COMPANIES

46.1(521A)                  Purpose

46.2(521A)                  Definitions

46.3(521A)                  Application—contents—process

46.4(521A)                  Plan of reorganization

46.5(521A)                  Duties of the commissioner

46.6(521A)                  Regulation—compliance

46.7(521A)                  Reorganization of domestic mutual insurer with mutual insurance holding company

46.8(521A)                  Reorganization of foreign mutual insurer with mutual insurance holding company

46.9(521A)                  Mergers of mutual insurance holding companies

46.10(521A)                Stock offerings

46.11(521A)                Regulation of holding company system

46.12(521A)                Reporting of stock ownership and transactions

CHAPTER 47
VALUATION OF LIFE
INSURANCE POLICIES

47.1(508)                     Purpose

47.2(508)                     Application

47.3(508)                     Definitions

47.4(508)                     General calculation requirements for basic reserves and premium deficiency reserves

47.5(508)                     Calculation of minimum valuation standard for policies with guaranteed nonlevel gross premiums or guaranteed nonlevel benefits (other than universal life policies)

47.6(508)                     Calculation of minimum valuation standard for flexible premium and fixed premium universal life insurance policies that contain provisions resulting in the ability of a policyowner to keep a policy in force over a secondary guarantee period

47.7(508)                     2001 CSO Mortality Table

viatical and life settlements

CHAPTER 48
VIATICAL AND LIFE SETTLEMENTS

48.1(508E)                  Purpose and authority

48.2(508E)                  Definitions

48.3(508E)                  License requirements

48.4(508E)                  Approval of viatical settlement contracts and disclosure statements

48.5(508E)                  Disclosures

48.6(508E)                  Reporting requirements

48.7(508E)                  Privacy

48.8(508E)                  Examination or investigations

48.9(508E)                  Requirements and prohibitions

48.10(508E)                Advertising for viatical settlements

48.11(508E)                Fraud prevention and control

48.12(508E)                Penalties; injunctions; civil remedies; cease and desist

48.13(508E)                Severability

CHAPTER 49
FINANCIAL INSTRUMENTS USED IN HEDGING TRANSACTIONS

49.1(511)                     Purpose

49.2(511)                     Definitions

49.3(511)                     Guidelines and internal control procedures

49.4(511)                     Documentation requirements

49.5(511)                     Trading requirements

SECURITIES

CHAPTER 50
REGULATION OF SECURITIES
OFFERINGS AND THOSE WHO ENGAGE IN THE SECURITIES BUSINESS

DIVISION I
DEFINITIONS AND ADMINISTRATION

50.1(502)                     Definitions

50.2(502)                     Cost of audit or inspection

50.3(502)                     Interpretative opinions or no–action letters

50.4 to 50.9                 Reserved

division ii
registration of broker–dealers and agents

50.10(502)                   Broker–dealer registrations, renewals, amendments, succession, and withdrawals

50.11(502)                   Principals

50.12(502)                   Agent and issuer registrations, renewals and amendments

50.13(502)                   Agent continuing education requirements

50.14(502)                   Broker–dealer record–keeping requirements

50.15(502)                   Broker–dealer minimum financial requirements and financial reporting requirements

50.16(502)                   Dishonest or unethical practices in the securities business

50.17(502)                   Rules of conduct

50.18(502)                   Limited registration of Canadian broker–dealers and agents

50.19(502)                   Brokerage services by national and state banks

50.20(502)                   Broker–dealers having contracts with national and state banks

50.21(502)                   Brokerage services by credit unions, savings banks, and savings and loan institutions

50.22(502)                   Broker–dealers having contracts with credit unions, savings banks, and savings and loan institutions

50.23 to 50.29             Reserved

DIVISION III
REGISTRATION OF INVESTMENT ADVISERS, INVESTMENT ADVISER REPRESENTATIVES, AND FEDERAL COVERED INVESTMENT ADVISERS

50.30(502)                   Electronic filing with designated entity

50.31(502)                   Investment adviser applications and renewals

50.32(502)                   Application for investment adviser representative registration

50.33(502)                   Examination requirements

50.34(502)                   Notice filing requirements for federal covered investment advisers

50.35(502)                   Withdrawal of investment adviser registration

50.36(502)                   Investment adviser disclosure statement

50.37(502)                   Cash solicitation

50.38(502)                   Dishonest or unethical business practices of investment advisers and investment adviser representatives, or fraudulent or deceptive conduct by federal covered investment advisers

50.39(502)                   Custody of client funds or securities by investment advisers

50.40(502)                   Minimum financial requirements for investment advisers

50.41(502)                   Bonding requirements for investment advisers

50.42(502)                   Record–keeping requirements for investment advisers

50.43(502)                   Financial reporting requirements for investment advisers

50.44(502)                   Solely incidental services by certain professionals

50.45 to 50.49             Reserved

DIVISION IV
RULES COVERING ALL REGISTERED PERSONS

50.50(502)                   Internet advertising by broker–dealers, investment advisers, broker–dealer agents, investment adviser representatives, and federal covered investment advisers

50.51(502)                   Consent to service

50.52(252J)                 Denial, suspension or revocation of agent or investment adviser representative registration for failure to pay child support

50.53(261)                   Denial, suspension or revocation of agent or investment adviser representative registration for failure to pay debts owed to or collected by the college student aid commission

50.54 to 50.59             Reserved

DIVISION V
rEGISTRATION OF SECURITIES

50.60(502)                   Notice filings for investment company securities offerings

50.61(502)                   Registration of small corporate offerings

50.62(502)                   Streamlined registration for certain equity securities

50.63(502)                   Registration of multijurisdictional offerings

50.64(502)                   Form of financial statements

50.65(502)                   Reports contingent to registration by qualification

50.66(502)                   NASAA guidelines and statements of policy

50.67(502)                   Amendments to registration by qualification

50.68(502)                   Delivery of prospectus

50.69(502)                   Advertisements

50.70 to 50.79             Reserved

DIVISION VI
exemptions

50.80(502)                   Uniform limited offering exemption

50.81(502)                   Notice filings for Rule 506 offerings

50.82(502)                   Notice filings for agricultural cooperative associations

50.83(502)                   Unsolicited order exemption

50.84(502)                   Solicitation of interest exemption

50.85(502)                   Internet offers exemption

50.86(502)                   Denial, suspension, revocation, condition, or limitation of limited offering transaction exemption

50.87(502)                   Nonprofit securities exemption

50.88(502)                   Transactions with specified investors

50.89 to 50.99             Reserved

DIVISION VII
FRAUD AND OTHER PROHIBITED CONDUCT

50.100(502)                 Fraudulent practices

50.101(502)                 Rescission offers

50.102(502)                 Fraudulent, deceptive or manipulative act, practice, or course of business in providing investment advice

50.103(502)                 Investment advisory contracts

50.104 to 50.109         Reserved

DIVISION VIII
VIATICAL SETTLEMENT INVESTMENT CONTRACTS

50.110(502)                 Application by viatical settlement investment contract issuers and registration of agents to sell viatical settlement investment contracts

50.111(502)                 Risk disclosure

50.112(502)                 Advertising of viatical settlement investment contracts

50.113(502)                 Duty to disclose

CHAPTERS 51 to 53
Reserved

CHAPTER 54
RESIDENTIAL SERVICE CONTRACTS

54.1(523C)                  Purpose

54.2(523C)                  Definitions

54.3(523C)                  Title

54.4(523C)                  Scope

54.5(523C)                  Application of insurance laws

54.6(523C)                  Exemptions

54.7 to 54.9                 Reserved

54.10(523C)                Administration

54.11(523C)                Misrepresentations of government approval

54.12(523C)                Public access to hearings

54.13(523C)                Public access to records

54.14(523C)                Procedure for public complaints

54.15(523C)                Fees

54.16(523C)                Forms

54.17 to 54.19             Reserved

54.20(523C)                Service company licenses

54.21(523C)                Suspension or revocation of license

54.22(523C)                Licenses not transferable

54.23 to 54.29             Reserved

54.30(523C)                Forms of contracts

54.31 to 54.39             Reserved

54.40(523C)                Cessation of business—records

54.41(523C)                Records

54.42(523C)                Annual reports

54.43 to 54.49             Reserved

54.50(523C)                Prohibited acts or practices

54.51(523C)                Orders

54.52(523C)                Investigations and subpoenas

54.53(523C)                Audits

CHAPTER 55
licensing of public adjusters

55.1(82GA,HF499)     Purpose

55.2(82GA,HF499)     Definitions

55.3(82GA,HF499)     License required to operate as public adjuster

55.4(82GA,HF499)     Application for license

55.5(82GA,HF499)     Issuance of resident license

55.6(82GA,HF499)     Public adjuster examination

55.7(82GA,HF499)     Exemptions from examination

55.8(82GA,HF499)     Nonresident license reciprocity

55.9(82GA,HF499)     Terms of licensure

55.10(82GA,HF499)   Evidence of financial responsibility

55.11(82GA,HF499)   Continuing education

55.12(82GA,HF499)   License denial, nonrenewal or revocation

55.13(82GA,HF499)   Reinstatement or reissuance of a license after suspension, revocation or forfeiture in connection with disciplinary matters; and forfeiture in lieu of compliance

55.14(82GA,HF499)   Contract between public adjuster and insured

55.15(82GA,HF499)   Escrow accounts

55.16(82GA,HF499)   Record retention

55.17(82GA,HF499)   Standards of conduct of public adjuster

55.18(82GA,HF499)   Public adjuster fees

55.19(82GA,HF499)   Penalties

55.20(82GA,HF499)   Fees

55.21(82GA,HF499)   Severability

CHAPTER 56
WORKERS’ COMPENSATION GROUP SELF–INSURANCE

56.1(87,505)                General provisions

56.2(87,505)                Definitions

56.3(87,505)                Requirements for self–insurance

56.4                             Reserved

56.5(87,505)                Excess insurance

56.6(87,505)                Rates and reporting of rates

56.7(87,505)                Special provisions

56.8(87,505)                Certificate of approval; termination

56.9(87,505)                Examinations

56.10(87,505)              Board of trustees—
membership, powers, duties, and prohibitions

56.11(87,505)              Association membership; termination; liability

56.12(87,505)              Requirements of sales agents

56.13(87,505)              Requirements for continued approval

56.14(87,505)              Misrepresentation prohibited

56.15(87,505)              Investments

56.16(87,505)              Refunds

56.17(87,505)              Premium payment; reserves

56.18(87,505)              Deficits and insolvencies

56.19(87,505)              Grounds for nonrenewal or revocation of a certificate of relief from insurance

56.20(87,505)              Hearing and appeal

56.21(87,505)              Existing approved self–insurers

56.22(87,505)              Severability clause

CHAPTER 57
WORKERS’ COMPENSATION
SELF–INSURANCE FOR INDIVIDUAL EMPLOYERS

57.1(87,505)                General provisions

57.2(87,505)                Definitions

57.3(87,505)                Requirements for self–insurance

57.4(87,505)                Additional security requirements

57.5(87,505)                Application for an individual self–insurer

57.6                             Reserved

57.7(87,505)                Excess insurance

57.8(87,505)                Insolvency

57.9(87,505)                Renewals

57.10(87,505)              Periodic examination

57.11(87,505)              Grounds for nonrenewal or revocation of a certificate of relief from insurance

57.12(87,505)              Hearing and appeal

57.13(87,505)              Existing approved self–insurers

57.14(87,505)              Severability clause

CHAPTER 58
THIRD–PARTY ADMINISTRATORS

58.1(510)                     Purpose

58.2(510)                     Definitions

58.3(510)                     Application

58.4(510)                     Application by corporation, association or benefit society

58.5(510)                     Surety bond

58.6(510)                     Waiver procedure

58.7(510)                     Change of information

58.8(510)                     Inquiry by commissioner

58.9(510)                     Renewal procedure

58.10(510)                   Periodic examination

58.11(510)                   Grounds for denial, nonrenewal, suspension or revocation of certificate

58.12(510)                   Hearing and appeal

58.13(510)                   Severability clause

CHAPTERS 59 to 69
Reserved

MANAGED HEALTH CARE

CHAPTER 70
UTILIZATION REVIEW

70.1(505,514F)            Purpose

70.2(505,514F)            Definitions

70.3(505,514F)            Application

70.4(505,514F)            Standards

70.5(505,514F)            Retroactive application

70.6(505,514F)            Variances allowed

70.7(505,514F)            Confidentiality

70.8(76GA,ch1202)    Utilization review of postdelivery benefits and care

70.9(505,507B,514F)  Enforcement

HEALTH BENEFIT PLANS

CHAPTER 71
SMALL GROUP HEALTH
BENEFIT PLANS

71.1(513B)                  Purpose

71.2(513B)                  Definitions

71.3(513B)                  Applicability and scope

71.4(513B)                  Establishment of classes of business

71.5(513B)                  Transition for assumptions of business from another carrier

71.6(513B)                  Restrictions relating to premium rates

71.7(513B)                  Requirement to insure entire groups

71.8(513B)                  Case characteristics

71.9(513B)                  Application to reenter state

71.10(513B)                Creditable coverage

71.11(513B)                Rules related to fair marketing

71.12(513B)                Status of carriers as small employer carriers

71.13(513B)                Restoration of coverage

71.14(513B)                Basic health plan and standard health plan policy forms

71.15(513B)                Methods of counting creditable coverage

71.16(513B)                Certificates of creditable coverage

71.17(513B)                Notification requirements

71.18(513B)                Special enrollments

71.19(513B)                Disclosure requirements

71.20(514C)                Treatment options

71.21(514C)                Emergency services

71.22(514C)                Provider access

71.23(513B)                Reconstructive surgery

71.24(514C)                Contraceptive coverage

71.25(513B)                Suspension of the small employer health reinsurance program

71.26(513B)                Uniform health insurance application form

CHAPTER 72
LONG–TERM CARE ASSET
PRESERVATION PROGRAM

72.1(249G)                  Purpose

72.2(249G)                  Applicability and scope

72.3(249G)                  Definitions

72.4(249G)                  Qualification of long–term care insurance policies and certificates

72.5(249G)                  Standards for marketing

72.6(249G)                  Minimum benefit standards for qualifying policies and certificates

72.7(249G)                  Required policy and certificate provisions

72.8(249G)                  Prohibited provisions in certified policies or certificates

72.9(249G)                  Reporting requirements

72.10(249G)                Maintaining auditing information       

72.11(249G)                Reporting on asset protection

72.12(249G)                Preparing a service summary

72.13(249G)                Plan of action

72.14(249G)                Auditing and correcting deficiencies in issuer record keeping

72.15(249G)                Separability

CHAPTER 73
HEALTH INSURANCE
PURCHASING COOPERATIVES

73.1(75GA,ch158)      Purpose

73.2(75GA,ch158)      Applicability and scope

73.3(75GA,ch158)      Definitions

73.4(75GA,ch158)      Division duties— application—filing requirements— license—audits and examinations

73.5(75GA,ch158)      Fidelity bond—letter of credit

73.6(75GA,ch158)      Annual report

73.7(75GA,ch158)      Business plan

73.8(75GA,ch158)      Participants

73.9(75GA,ch158)      Health insurance purchasing cooperative—product offerings—exemptions

73.10(75GA,ch158)    Insurance risk

73.11(75GA,ch158)    Rates

73.12(75GA,ch158)    Election—disclosure and confidentiality

73.13(75GA,ch158)    Structure—merger and consolidation

73.14(75GA,ch158)    Conflict of interest

73.15(75GA,ch158)    Nondiscrimination and retaliatory protections

73.16(75GA,ch158)    Annual health insurance or health care benefits plan selection

73.17(75GA,ch158)    License subject to conditions—waivers

73.18(75GA,ch158)    Procedures

73.19(75GA,ch158)    Data collection—quality evaluation

73.20(75GA,ch158)    Examination—costs

73.21(75GA,ch158)    Trade practices

73.22(75GA,ch158)    Grounds for denial, nonrenewal, suspension or revocation of certificate

73.23(75GA,ch158)    Hearing and appeal

73.24(75GA,ch158)    Solvency

CHAPTER 74
HEALTH CARE ACCESS

74.1(505)                     Purpose

74.2(505)                     Applicability and scope

74.3(505)                     Definitions

74.4(505)                     Access to health care or health insurance for an employee

74.5(505)                     Employer participation

74.6(505)                     Violation of chapter

CHAPTER 75
IOWA INDIVIDUAL
HEALTH BENEFIT PLANS

75.1(513C)                  Purpose

75.2(513C)                  Definitions

75.3(513C)                  Applicability and scope

75.4(513C)                  Establishment of blocks of business

75.5(513C)                  Transition for assumptions of business from another carrier or ODS

75.6(513C)                  Restrictions relating to premium rates

75.7(513C)                  Availability of coverage

75.8(513C)                  Disclosure of information

75.9(513C)                  Standards to ensure fair marketing

75.10(513C)                Basic health benefit plan and standard health benefit plan policy forms

75.11(513C)                Maternity benefit rider

75.12(513C)                Disclosure requirements

75.13(514C)                Treatment options

75.14(514C)                Emergency services

75.15(514C)                Provider access

75.16(514C)                Diabetic coverage

75.17(513C)                Reconstructive surgery

75.18(514C)                Contraceptive coverage

CHAPTER 76
EXTERNAL REVIEW

76.1(514J)                   Purpose

76.2(514J)                   Applicable law

76.3(514J)                   Notice of coverage decision and content

76.4(514J)                   External review request

76.5(514J)                   Certification process

76.6(514J)                   Expedited review

76.7(514J)                   Decision notification

76.8(514J)                   Carrier information

76.9(514J)                   Certification of independent review entity

CHAPTER 77
MULTIPLE EMPLOYER WELFARE ARRANGEMENTS

77.1(507A)                  Certificate of registration

77.2(507A)                  Application for certificate of registration

77.3(507A)                  Financial requirements

77.4(507A)                  Policy or contract

77.5(507A)                  Disclosure

77.6(507A)                  Filing fee

77.7(507A)                  Agreements and management contracts

77.8(507A)                  Examination

77.9(507A)                  Trade practices

77.10(507A)                Insolvency

77.11(507A)                Suspension or revocation of certificate

CHAPTER 78
UNIFORM PRESCRIPTION DRUG INFORMATION CARD

78.1(514L)                  Purpose

78.2(514L)                  Definitions

78.3(514L)                  Implementation

CHAPTER 79
Reserved

INSURANCE COVERAGE FOR
PEDIATRIC PREVENTIVE SERVICES

CHAPTER 80
WELL–CHILD CARE

80.1(505,514H)           Purpose

80.2(505,514H)           Applicability and scope

80.3(505,514H)           Effective date

80.4(505,514H)           Policy definitions

80.5(505,514H)           Benefit plan

CHAPTER 81
POSTDELIVERY BENEFITS AND CARE

81.1(76GA,ch1202)    Purpose

81.2(76GA,ch1202)    Applicability and scope

81.3(76GA,ch1202)    Postdelivery benefits

CHAPTERS 82 to 89
Reserved

CHAPTER 90
FINANCIAL AND HEALTH
INFORMATION REGULATION

90.1(505)                     Purpose and scope

90.2(505)                     Definitions

DIVISION I
RULES FOR FINANCIAL INFORMATION

90.3(505)                     Initial privacy notice to consumers required

90.4(505)                     Annual privacy notice to customers required

90.5(505)                     Information to be included in privacy notices

90.6(505)                     Form of opt–out notice to consumers and opt–out methods

90.7(505)                     Revised privacy notices

90.8(505)                     Delivery of notice

90.9(505)                     Limits on disclosure of nonpublic personal financial information to nonaffiliated third parties

90.10(505)                   Limits on redisclosure and reuse of nonpublic personal financial information

90.11(505)                   Limits on sharing account number information for marketing purposes

90.12(505)                   Exception to opt–out requirements for disclosure of nonpublic personal financial information for service providers and joint marketing

90.13(505)                   Exceptions to notice and opt–out requirements for disclosure of nonpublic personal financial information for processing and servicing transactions

90.14(505)                   Other exceptions to notice and opt–out requirements for disclosure of nonpublic personal financial information

90.15(505)                   Notice through a Web site

90.16(505)                   Licensee exception to notice requirement

DIVISION Ii
RULES FOR HEALTH INFORMATION

90.17(505)                   Disclosure of nonpublic personal  health information

90.18(505)                   Authorizations

90.19(505)                   Delivery of authorization request

90.20(505)                   Relationship to federal rules

90.21(505)                   Relationship to state laws

90.22(505)                   Protection of Fair Credit Reporting Act

90.23(505)                   Nondiscrimination

90.24(505)                   Severability

90.25(505)                   Penalties

90.26(505)                   Effective dates

90.27 to 90.36             Reserved

DIVISION IIi
safeguarding customer information

90.37(505)                   Information security program

90.38(505)                   Examples of methods of development and implementation

90.39(505)                   Penalties

90.40(505)                   Effective date

CHAPTER 91
2001 CSO MORTALITY TABLE

91.1(508)                     Purpose

91.2(508)                     Definitions

91.3(508)                     2001 CSO Mortality Table

91.4(508)                     Conditions

91.5(508)                     Applicability of the 2001 CSO Mortality Table to 191—Chapter 47, Valuation of Life Insurance Policies

91.6(508)                     Gender–blended table

91.7(508)                     Separability

CHAPTER 92
UNIVERSAL LIFE INSURANCE

92.1(508)                     Purpose and authority

92.2(508)                     Definitions

92.3(508)                     Scope

92.4(508)                     Valuation

92.5(508)                     Nonforfeiture

92.6(508)                     Mandatory policy provisions

92.7(508)                     Disclosure requirements

92.8(508)                     Periodic disclosure to policyowner

92.9(508)                     Interest–indexed universal life insurance policies

92.10(508)                   Applicability

CHAPTER 93
CONDUIT DERIVATIVE TRANSACTIONS

93.1(511,521A)           Purposes

93.2(511,521A)           Definitions

93.3(511,521A)           Provisions not applicable

93.4(511,521A)           Standards for conduit derivative transactions

93.5(511,521A)           Internal controls

93.6(511,521A)           Reporting requirements for conduit derivative transactions

93.7(511,521A)           Conduit ownership

93.8(511,521A)           Exemption from applicability

CHAPTER 94
PREFERRED MORTALITY TABLES FOR USE IN DETERMINING MINIMUM RESERVE LIABILITIES

94.1(508)                     Purpose

94.2(508)                     Definitions

94.3(508)                     2001 CSO Preferred Class Structure Mortality Table

94.4(508)                     Conditions

94.5(508)                     Separability

CHAPTERS 95 to 99
Reserved

REGULATED INDUSTRIES

SALES OF CEMETERY MERCHANDISE, FUNERAL MERCHANDISE AND FUNERAL SERVICES

CHAPTER 100
GENERAL PROVISIONS

100.1(523A,82GA,SF559)      Purpose

100.2(523A,82GA,SF559)      Definitions

100.3(523A,82GA,SF559)      Contact and correspondence

100.4(523A,82GA,SF559)      Fees

CHAPTER 101
TRUST DEPOSITS AND TRUST FUNDS

101.1(523A,82GA,SF559)      Trust income withdrawals

101.2(523A,82GA,SF559)      Amount of trust income withdrawn

101.3(523A,82GA,SF559)      Allocation of trust income to purchasers’ accounts

101.4(523A,82GA,SF559)      Credit for trust income withdrawn

101.5(523A,82GA,SF559)      Time period during which trust income may be withdrawn

101.6(523A,82GA,SF559)      Application of contract law

101.7(523A,82GA,SF559)      Consumer price index adjustment

101.8(523A,82GA,SF559)      Cancellation refunds

CHAPTER 102
WAREHOUSED MERCHANDISE

102.1(523A,82GA,SF559)      Funeral and cemetery merchandise delivered to the purchaser or warehoused

102.2(523A,82GA,SF559)      Storage facilities

CHAPTER 103
LICENSING OF PRENEED SELLERS AND SALES AGENTS

103.1(523A,82GA,SF559)      Requirement for a preneed seller license or a sales agent license

103.2(523A,82GA,SF559)      Application and licensing of preneed seller or sales agent

103.3(523A,82GA,SF559)      Change of ownership or sale of business of preneed seller

103.4(523A,82GA,SF559)      License renewal

103.5(523A,82GA,SF559)      Denial of license applications or of applications for renewal

103.6(523A,82GA,SF559)      Reinstatement or reissuance of a license after suspension, revocation or forfeiture in connection with disciplinary matters; and forfeiture in lieu of compliance

103.7(252J)                 Suspension for failure to pay child support

103.8(261)                   Suspension for failure to pay student loan

CHAPTER 104
CONTINUING EDUCATION FOR SALES AGENTS

104.1(523A,82GA,SF559)      Continuing education requirements

104.2(523A,82GA,SF559)      Proof of completion of continuing education requirements

104.3(523A,82GA,SF559)      Standards for continuing education activities

104.4(523A,82GA,SF559)      Qualifications of presenters and proof of attendance

104.5(523A,82GA,SF559)      Acceptable areas of continuing education

104.6(523A,82GA,SF559)      Academic coursework

104.7(523A,82GA,SF559)      Reviews

CHAPTER 105
STANDARDS OF CONDUCT AND PROHIBITED PRACTICES

105.1(523A,82GA,SF559)      Purpose

105.2(523A,82GA,SF559)      Numbering purchase agreements

105.3(523A,82GA,SF559)      Records maintenance

105.4(523A,82GA,SF559)      Annual reports

105.5(523A,82GA,SF559)      Fidelity bond or insurance

105.6(523A,82GA,SF559)      Grounds for discipline

105.7(523A,82GA,SF559)      Prohibition on sales activity and practices without a license or without an appointment

CHAPTER 106
DISCIPLINARY PROCEDURES

106.1(523A,82GA,SF559)      Investigations

106.2(17A,523A,82GA,SF559)

                                    Penalties

106.3(17A,523A,82GA,SF559)

                                    Administrative procedures

ORGANIZATION AND PROCEDURES

chapter 1
ORGANIZATION OF DIVISION

[Prior to 10/22/86, Insurance Department[510]]

191—1.1(502,505)  Organization.  The insurance division is headed by the commissioner of insurance who is assisted by a first deputy commissioner and other deputy and assistant commissioners.  The functions of the division are divided into five bureaus.

1.1(1)The administrative bureau provides staff support to the commissioner and is responsible for legal services, budgetary and personnel services.  General oversight of the division operations is provided through interaction with the public, the insurance industry, and other state and federal agencies.

1.1(2)The company regulation bureau is responsible for the following:

a.   Regulating of all domestic and foreign insurance companies licensed in Iowa through licensure, analysis and financial and market examinations.

b.   Examining the financial condition of Iowa insurance companies not less than once every five years.  Foreign companies are examined as deemed appropriate.  The bureau ensures compliance with National Association of Insurance Commissioners accreditation mandates, and financial examination and analysis standards.

c.   Serving as a general insurance information repository and resource for both insurers and consumers regarding, for example:  insurance companies’ status, addresses, telephone numbers, certifications, and financial statements; statutory construction; guaranty fund calculations; powers of attorney; compilation of statistics; and publication of annual governor’s report.

d.   Reviewing and approving filed company transactions including, but not limited to, approval of acquisitions and mergers of domestic insurers, intercompany contractual agreements and assumption reinsurance agreements.

e.   Authorizing and overseeing individual and group workers’ compensation self–insurance.

f.    Authorizing, examining and analyzing benevolent associations.

g.   Authorizing and reviewing multiple employer welfare arrangements.

h.   Registering and verifying compliance for risk retention groups.

i.    Supervising the rehabilitation and liquidation of insurance companies.

j.    Auditing and monitoring premium tax remittances for admitted companies and supervising statutory deposits.

k.   Reviewing and approving admission applications for foreign surplus lines insurers as well as conducting premium tax audits associated with the nonadmitted insurance industry.

1.1(3)The market regulation bureau is responsible for the following:

a.   Ensuring fair treatment of consumers and preventing unfair or deceptive trade practices in the insurance and securities marketplaces.  Inquiries from the public are answered and consumer complaints regarding insurance producers, insurers, broker–dealers, securities agents, investment advisers, and investment adviser representatives are received, reviewed, and investigated.  Administrative actions are taken where appropriate, and criminal matters are referred to prosecutors for potential action.

b.   Operating the senior health insurance information program (SHIIP), which provides training to senior volunteers throughout the state.  These volunteers then provide free, confidential health insurance counseling to Iowa seniors.  Issues addressed include Medicare, Medicare subscription drug coverage, Medicare supplement insurance, long–term care insurance, insurance claims, and all other health insurance policies.  This program is primarily funded by a Centers for Medicare and Medicaid Services grant.

c.   Reviewing, approving or disapproving property, casualty, life and health forms and, where provided by law, premium rates of certain types of insurance.

d.   Performing actuarial analysis of life and health insurance plans funded by certain public bodies.

e.   Licensing insurance producers and overseeing the continuing education that insurance producers are required to complete.

f.    Monitoring surplus lines placement, registering purchasing groups, and overseeing the payment of premium taxes for surplus lines business including that which is placed through purchasing groups and risk retention groups.

g.   Registering managing general agents and legal expense insurers.

h.   Registering and monitoring third–party administrators.

i.    Registering and monitoring health maintenance organizations.

j.    Licensing advisory organizations.

1.1(4)The fraud bureau confronts the problem of insurance fraud by prevention, investigation, and prosecution of fraudulent insurance acts in an effort to reduce the amount of premium dollars used to pay fraudulent insurance claims, as set forth in Iowa Code chapter 507E.

1.1(5)The securities and regulated industries bureau is responsible for administering and enforcing the Iowa uniform securities Act through enforcement, licensing, and securities registration to ensure investor protection and a positive climate for capital formation.  The bureau also is responsible for protecting the public by administering and enforcing rules related to motor vehicle service contracts, residential service contracts, retirement facilities, cemeteries, and preneed purchase agreements for cemetery merchandise, funeral merchandise and funeral services.

191—1.2(502,505)  Location and contact information.  The insurance division is located at 330 East Maple in Des Moines, Polk County, Iowa.  The general telephone number for the division is (515)281–5705 or 1–877–955–1212.  The division’s Web site is www.iid.state.ia.us.

 

FAIR INFORMATION PRACTICES

The insurance division hereby adopts the rules on fair information practices of the Governor’s Task Force on Uniform Rules of Agency Procedure to appear as subrules 1.3(1) to 1.3(8) with amendments.  The uniform rules are printed in the first volume of the Iowa Administrative Code.

191—1.3(22,502,505)  Public information and inspection of records.

1.3(1)Definitions.  As used in this chapter:

“Agency” means the insurance division of the department of commerce.

“Confidential records” are records which are not available as a matter of right for examination and copying by members of the public under law.  Confidential records include records that the agency is prohibited by law from making available for examination by members of the public, and records that are specified as confidential by Iowa Code section 22.7, or other provisions of law, but that may be disclosed upon order of a court, the lawful custodian of the record, or by another person duly authorized to release the record.  Mere inclusion in a record of information declared confidential by an applicable provision of law does not necessarily make that entire record a confidential record.

“Custodian” means the agency or a person lawfully delegated authority by the agency to act for the agency in implementing Iowa Code chapter 22.

“Open record” means a record other than a confidential record.

“Personally identifiable information” means information about or pertaining to an individual which identifies the individual and which is contained in a record system and does not include information pertaining to corporations.

“Record” means all or part of a “public record,” as defined in Iowa Code section 22.1 that is owned by or in the physical possession of the agency.

“Record system” means any group of records under the control of the agency from which a record may be retrieved by a personal identifier such as the name of the individual, number, symbol or other unique retriever assigned to the individual.

1.3(3)Requests for access to records.

a.   Location of record.  A request for access to a record should be directed to the office of the bureau where the record is kept.  If the location of the record is not known by the requester, the request shall be directed to the division’s receptionist at (515)281–5705 or toll–free at 1–877–955–1212, or in writing to Iowa Insurance Division, 330 East Maple, Des Moines, Iowa 50319–0065.  The division will forward the request to the appropriate person.

b.   Office hours.  Records shall be made available from 8 a.m. to 4 p.m. daily, excluding Saturdays, Sundays and legal holidays.

c.   Telephone access.  The general telephone number for the insurance division is (515)281–5705 or toll–free at 1–877–955–1212.

d.   Internet access.  The division’s Internet Web site home page is www.iid.state.ia.us.  The page from which the division’s bulletins are available is http://www.iid.state.ia.us/news_media/bulletins.asp.

e.   Request for access.  Requests for access to open records may be made in writing, in person, or by telephone.  Requests shall identify the particular records sought by name or description in order to facilitate the location of the record.  Mail or telephone requests shall include the name, address, and telephone number of the person requesting the information.  A person shall not be required to give a reason for requesting an open record.

f.    Response to requests.  The division provides a public access room with photocopiers and work surfaces.  Space is limited and advance reservations are requested.  A location will be made available as soon as feasible.  Subject to availability of the public access room or an alternative location in the division’s offices, access to an open record shall be provided promptly upon request unless the size or nature of the request makes prompt access infeasible.  If the size or nature of the request for access to an open record requires time for compliance, the division shall comply with the request as soon as feasible.  Access to an open record may be delayed for one of the purposes authorized by Iowa Code section 22.8(4) or 22.10(4), or to permit the division time to redact personally identifiable information from the record.  The custodian shall promptly give notice to the requester of the reason for any delay in access to an open record and an estimate of the length of that delay and, upon request, shall promptly provide that notice to the requester in writing.  The division may deny access to the record by members of the public only on the grounds that such denial is warranted under Iowa Code sections 22.8(4) and 22.10(4), or that it is a confidential record, or that its disclosure is prohibited by a court order.

g.   Fees.  Copies of an open record may be made in the division’s public access room.  Price schedules for published materials and for photocopies of records shall be determined by the division and prominently posted in the public access room.  The payment of fees may be waived when the imposition of fees is inequitable or when a waiver is in the public interest.  When the mailing of copies of records is requested, the actual costs of the mailing will be charged to the requester.

The following additional subrules are also adopted:

1.3(9)Data processing system.  The agency currently has certain data processing systems which match, collate or permit the comparison of personally identifiable information in one record system with personally identifiable information in another record system.

1.3(10)Agency records routinely available for public inspection.  The agency collects and maintains the following records that are open records, some of which may contain personally identifiable information:

a.   Financial statements of insurers.

b.   Rate and policy form filings by insurers.

c.   The records of rule making, declaratory ruling, and contested case proceedings.

d.   Agent licensure records.

e.   The records of premium tax and fee collection.

f.    Insurer acquisition and reinsurance records.

g.   Securities issuer registration records, exemption filings, and agent or broker–dealer records, except those pertaining to a broker–dealer audit or investigation, unless released by the division at a hearing upon the broker–dealer’s registration.

h.   License, permit, registration, exemption, or other required filings in connection with membership sales, business opportunity promotions, residential service contracts, loan brokers, and motor vehicle service contracts.

i.    Various legal and technical publications related to insurance.

j.    All other records that are not confidential records under subrule 1.3(11).

1.3(11)Records which are confidential records.  Confidential agency records are the following:

a.   Trade secrets recognized and protected by law.  Iowa Code section 22.7(3).

b.   Records that represent and constitute the work product of an attorney, which are related to litigation or claim made by or against a public body.  Iowa Code section 22.7(4).

c.   Reports made to the agency which, if released, would give advantage to competitors and serve no public purpose.  Iowa Code section 22.7(6).  Included in this category are insurer examination reports prior to expiration of the 20–day period set forth in rule 191—5.1(507) for requesting a hearing before the commissioner of insurance upon the report and if a hearing is requested, until the commissioner enters a decision upon the report, and reports of the National Association of Insurance Commissioners’ Insurance Regulatory Information System.

d.   Personal information in confidential personnel records of the division.  Iowa Code section 22.7(10).

e.   Communications not required by law, rule, or procedure that are made to a government body or to any of its employees by identified persons outside of government, to the extent that the government body receiving those communications could reasonably believe that those persons would be discouraged from making them to the government body if they were available for general public examination.  Notwithstanding this provision:

(1)  The communication is a public record to the extent the person outside of government making that communication consents to its treatment as a public record.

(2)  Information contained in the communication is a public record to the extent it can be disclosed without directly or indirectly indicating the identity of the person outside of government making it or enabling others to ascertain the identity of that person.

(3)  Information contained in the communication is a public record to the extent it indicates the date, time, specific location, and immediate facts and circumstances surrounding the occurrence of a crime or other illegal act, except to the extent its disclosure would plainly and seriously jeopardize a continuing investigation or pose a clear and present danger to the safety of any person.  In any action challenging the failure of the lawful custodian to disclose any particular information of the kind enumerated in this paragraph, the burden of proof is on the lawful custodian to demonstrate that the disclosure of that information would jeopardize an investigation or would pose a clear and present danger.  Iowa Code section 22.7(18).

f.    Complaint files, investigation files, other investigative reports and other investigative information of the agency relating to discipline of licensed insurance agents, except as allowed under Iowa Code section 505.8(6), 505.17, 507A.10, or 507B.3.

g.   Insurance holding company system registration and holding company examination records unless the statutory determination in favor of publication is made.  Iowa Code section 521A.7.

h.   Reports and recommendations by insurer guaranty associations regarding insolvent or impaired insurers.  Iowa Code sections 508C.12(3), 508C.12(5), 515B.10(2).

i.    Investigation material in the possession of the superintendent of securities pertaining to violation of the securities laws unless released by the superintendent pursuant to statute.  Iowa Code section 502.603(1)“c.”

j.    All records relating to prearranged funeral contracts except upon the approval of the commissioner of insurance or the attorney general.  Iowa Code section 523A.2(1)“e.”

k.   Any other records made confidential by law.

191—1.4(505)  Service of process.  A party to a proceeding who requests that the commissioner provide service of process as allowed by law shall pay a fee to the Iowa insurance division of $50.

These rules are intended to implement Iowa Code sections 22.11, 505.1 and 505.29.

[Filed 7/1/75]

[Filed emergency 7/1/86—published 7/30/86, effective 7/1/86]

[Editorially transferred from [510] to [191], IAC Supp. 10/22/86; see IAB 7/30/86]

[Filed 3/18/88, Notice 1/13/88—published 4/6/88, effective 5/11/88]

[Filed 9/16/98, Notice 4/8/98—published 10/7/98, effective 11/11/98]

[Filed 12/15/04, Notice 10/27/04—published 1/5/05, effective 2/9/05]

[Filed 1/12/07, Notice 12/6/06—published 1/31/07, effective 3/7/07]

chapter 2
DECLARATORY ORDERS

[Prior to 2/11/87, see 191—2.6]

191—2.1(17A)  Petition for declaratory order.

2.1(1)  Any person or agency may file a petition with the insurance division for a declaratory order as to the applicability to specified circumstances of a statute, rule or order within the primary jurisdiction of the division, at the address disclosed in rule 191—1.2(502,505).  A petition is deemed filed when it is received.  The division shall provide petitioner with a file–stamped copy of the petition if petitioner provides the agency an extra copy for this purpose.  The petition must be typewritten or legibly handwritten in ink and must substantially conform to the following form:

 

BEFORE THE INSURANCE DIVISION OF THE STATE OF IOWA

Petition by (Name of Petitioner)
for a Declaratory Order on
(Cite provisions of law involved).

}

PETITION FOR
DECLARATORY ORDER

 

2.1(2)  The petition shall provide the following information:

a.   A clear and concise statement of all relevant facts upon which the order is requested.

b.   A citation and the relevant language of the specific statutes, rules, policies, decisions, or orders, whose applicability or interpretation is questioned, and any other relevant law.

c.   The questions petitioner wants answered, stated clearly and concisely.

d.   The answers to the questions desired by petitioner and a summary of the reasons urged by petitioner in support of those answers.

e.   The reasons for requesting the declaratory order and disclosure of petitioner’s interest in the outcome.

f.    A statement indicating whether petitioner is currently a party to another proceeding involving the questions at issue and whether, to petitioner’s knowledge, those questions have been decided by, are pending determination by, or are under investigation by, any governmental entity.

g.   Any request by petitioner for a meeting provided for by rule 2.7(17A).

The petition must be dated and signed by petitioner or petitioner’s representative.  It must also include the name, mailing address, and telephone number of petitioner and petitioner’s representative, and a statement indicating the person to whom communications concerning the petition should be directed.

191—2.2(17A)  Notice of petition.  Within seven days after receipt of a petition for a declaratory order, the insurance division shall give notice of the petition to all persons not served by petitioner pursuant to rule 2.6(17A) to whom notice is required by any provision of law.  The division may also give notice to any other persons.

191—2.3(17A)  Intervention.  A person may file a petition for intervention at any time prior to issuance of an order and may be allowed to intervene in a proceeding for a declaratory order at the discretion of the insurance division.

191—2.4(17A)  Briefs.  Petitioner or any intervenor shall file a brief in support of the position urged.

191—2.5(17A)  Inquiries.  Inquiries concerning the status of a declaratory proceeding may be made to the insurance division at the address disclosed in rule 191—1.2(502,505).

191—2.6(17A)  Service and filing of petitions and other papers.

2.6(1)  Every petition for declaratory order, petition for intervention, brief, or other paper filed in a proceeding for a declaratory order shall be served upon each of the parties of record to the proceeding.  The party filing a document is responsible for service.

2.6(2)  All petitions for declaratory orders, petitions for intervention, briefs, or other papers in a proceeding for a declaratory order shall be filed with the insurance division at the address disclosed in rule 191—1.2(502,505).  All petitions, briefs, or other papers required to be served upon a party shall be filed simultaneously with the division.

2.6(3)  Method of service, time of filing, and proof of mailing shall be as provided by rule 3.12(17A).

191—2.7(17A)  Consideration.  Upon request by petitioner, the insurance division must schedule a brief and informal meeting between the original petitioner, all intervenors, and the commissioner or a member of the commissioner’s staff, to discuss the questions raised.

191—2.8(17A)  Action on petition.

2.8(1)  Within the time allowed by 1998 Iowa Acts, chapter 1202, section 13(5), after receiving a petition for a declaratory order, the insurance division shall take action on the petition as required by 1998 Iowa Acts, chapter 1202, section 13(5).

2.8(2)  The date of issuance of an order is as defined in rule 3.2(17A).

191—2.9(17A)  Refusal to issue order.

2.9(1)  The insurance division shall not issue a declaratory order where prohibited by 1998 Iowa Acts, chapter 1202, section 13(1), and may refuse to issue a declaratory order on some or all questions raised for the following reasons:

a.   The petition does not substantially comply with the required form.

b.   The petition does not contain facts sufficient to demonstrate that petitioner will be aggrieved or adversely affected by failure of the division to issue an order.

c.   The agency does not have jurisdiction over the questions presented in the petition.

d.   The questions presented by the petition are also presented in a current rule making, contested case, or other agency or judicial proceeding, that may definitively resolve them.

e.   The questions presented by the petition would more properly be resolved in a different type of proceeding or by another body with jurisdiction over the matter.

f.    The facts or questions presented in the petition are unclear, overbroad, insufficient, or otherwise inappropriate as a basis upon which to issue an order.

g.   There is no need to issue an order because the questions raised in the petition have been settled due to a change in circumstances.

h.   The petition is not based upon facts calculated to aid in the planning of future conduct but is, instead, based solely upon prior conduct in an effort to establish the effect of that conduct or to challenge an agency decision already made.

i.    The petition requests a declaratory order that would necessarily determine the legal rights, duties, or responsibilities of other persons who have not joined in the petition, intervened separately, or filed a similar petition and whose position on the questions presented may fairly be presumed to be adverse to that of petitioner.

j.    Petitioner requests the division to determine whether a statute is unconstitutional on its face.

2.9(2)  A refusal to issue a declaratory order must indicate the specific grounds for refusal and constitutes final agency action on the petition.

2.9(3)  Refusal to issue a declaratory order pursuant to this provision does not preclude filing of a new petition that seeks to eliminate the grounds for refusal to issue a ruling.

191—2.10(17A)  Contents of declaratory order—effective date.  In addition to the ruling itself, a declaratory order must contain the date of its issuance, the name of petitioner and all intervenors, the specific statutes, rules, policies, decisions, or orders involved, the particular facts upon which it is based, and the reasons for its conclusion.

A declaratory order is effective on the date of issuance.

191—2.11(17A)  Copies of orders.  A copy of all orders issued in response to a petition for a declaratory order shall be mailed promptly to the original petitioner and all intervenors.

191—2.12(17A)  Effect of a declaratory order.  A declaratory order has the same status and binding effect as a final order issued in a contested case proceeding.  It is binding on the insurance division, petitioner, and any intervenors and is applicable only in circumstances where the relevant facts and the law involved are indistinguishable from those on which the order was based.  As to all other persons, a declaratory order serves only as precedent and is not binding on the division.  Issuance of a declaratory order constitutes final agency action on the petition.

These rules are intended to implement Iowa Code chapter 17A as amended by 1998 Iowa Acts, chapter 1202.

[Filed 1/1/75]

[Filed 3/2/79, Notice 1/10/79—published 3/21/79, effective 4/26/79]

[Editorially transferred from [510] to [191], IAC Supp. 10/22/86, see IAB 7/30/86]

[Filed 1/23/87, Notice 11/5/86—published 2/11/87, effective 3/18/87]

[Filed 4/30/99, Notice 3/24/99—published 5/19/99, effective 6/23/99]

chapter 3
CONTESTED CASES

[Prior to 10/22/86, Insurance Department[510]]

191—3.1(17A)  Scope and applicability.  This chapter applies to contested case proceedings conducted by the insurance division.

191—3.2(17A)  Definitions.  Except where otherwise specifically defined by law or the context otherwise requires:

“Commissioner” means the commissioner of insurance or the commissioner’s designee.

“Contested case” means a proceeding defined by Iowa Code section 17A.2(5), and includes any matter defined as a no factual dispute contested case under 1998 Iowa Acts, chapter 1202, section 14.

“Issuance” means the date of mailing of a decision or order or date of delivery if service is by other means unless another date is specified in the order.

“License” means the whole or a part of any permit, certificate, approval, registration, charter or similar form of permission required by statute.

“Party” means each person or agency named or admitted as a party or properly seeking and entitled as of right to be admitted as a party.

“Presiding officer” means the commissioner, the commissioner’s designee or an administrative law judge from the department of inspections and appeals.

“Proposed decision” means the administrative law judge’s recommended findings of fact, conclusions of law, decision, and order in a contested case in which the commissioner did not preside.

191—3.3(17A)  Time requirements.

3.3(1)Time shall be computed as provided in Iowa Code section 4.1(34).

3.3(2)For good cause, the presiding officer may extend or shorten the time to take any action, except as precluded by statute.  Except for good cause stated in the record, before extending or shortening the time to take any action, the presiding officer may afford all parties an opportunity to be heard or to file written arguments.

191—3.4(17A)  Requests for contested case proceeding.  Any person claiming an entitlement to a contested case proceeding shall file a written request for such a proceeding within the time specified by the particular rules or statutes governing the subject matter or, in the absence of such law, the time spec–ified in the agency action in question.  The request shall be filed with the insurance division, at the address disclosed in rule 191—1.2(502,505).

The request for a contested case proceeding shall state the name and address of the requester, identify the specific agency action which is disputed and, where the requester is represented by a lawyer, identify the provisions of law or precedent requiring or authorizing a contested case proceeding in the particular circumstances involved, and shall include a short and plain statement of the issues of material fact in dispute.

191—3.5(17A)  Commencement of hearing; notice.

3.5(1)Delivery of the notice of hearing constitutes commencement of the contested case proceeding.  Delivery shall be accomplished in the manner described below, at least 15 days before the hearing date unless the parties agree to a shorter time period, or unless otherwise provided by statute.

a.   For nonlicensed persons, delivery may be accomplished by:

(1)  Personal service as provided in the Iowa Rules of Civil Procedure; or

(2)  Certified mail, return receipt requested; or

(3)  First–class mail; or

(4)  Publication, as provided in the Iowa Rules of Civil Procedure.

b.   For licensees, delivery shall be executed by:

(1)  Personal service as provided in the Iowa Rules of Civil Procedure; or

(2)  Restricted certified mail.

3.5(2)The notice of hearing shall be prepared in the form of an order and contain the following information:

a.   A statement of the time, place, and nature of the hearing;

b.   A statement of the legal authority and jurisdiction under which the hearing is to be held;

c.   A reference to the particular sections of the statutes and rules involved;

d.   A short and plain statement of the matters asserted.  If the insurance division or other party is unable to state the matters in detail at the time the notice is served, the initial notice may be limited to a statement of the issues involved.  Thereafter, upon written application, a more definite and detailed statement shall be furnished;

e.   Identification of all parties including the name, address and telephone number of the person who will act as advocate for the division and of parties’ counsel where known;

f.    Reference to the procedural rules governing conduct of the contested case proceeding;

g.   Reference to the procedural rules governing informal settlement;

h.   Identification of the presiding officer and address, if known.  If not known, a description of who generally will serve as presiding officer; and

i.    Notification of the time period in which a party may request, under 1998 Iowa Acts, chapter 1202, section 15(1), and rule 3.6(17A), that the presiding officer be an administrative law judge.

j.    Notification that failure to file an answer within 20 days of service may result in default.

3.5(3)An answer shall be filed within 20 days of service of the notice of hearing unless otherwise ordered.  A party may move to dismiss or apply for a more definite and detailed statement when appropriate.

a.   An answer shall show on whose behalf it is filed and specifically admit, deny, or otherwise answer all material allegations of the notice of hearing.  The answer shall state any facts deemed to show an affirmative defense and contain as many additional defenses as the pleader may claim.

b.   An answer shall state the name, address and telephone number of the person filing the answer, the person or entity on whose behalf it is filed, and the attorney representing that person, if any.

c.   Any allegation in the notice of hearing not denied in the answer is considered admitted.  The presiding officer may refuse to consider any defense not raised in the answer which could have been raised on the basis of facts known when the answer was filed if any party would be prejudiced.

3.5(4)Any notice of hearing or other charging document may be amended before a responsive pleading has been filed.  Amendments to a notice of hearing or charging document after a responsive pleading has been filed and to an answer may be allowed with the consent of the other parties or in the discretion of the presiding officer who may impose terms or grant a continuance.

3.5(5)The hearing in a contested case proceeding shall be held within 90 days after the date of the notice of hearing, subject to the provisions of rule 3.17(17A).

191—3.6(17A)  Presiding officer.

3.6(1)If the presiding officer is not an administrative law judge, any party wishing to request that the presiding officer assigned to render a proposed decision be an administrative law judge employed by the department of inspections and appeals must file a written request with the insurance division within 20 days after service of a notice of hearing identifying or describing the presiding officer as the commissioner or members of the commissioner’s staff.

3.6(2)The commissioner may deny the request only upon a finding that one or more of the following apply:

a.   Neither the commissioner nor any designee under whose authority the contested case is to take place is a named party to the proceeding or a real party in interest to that proceeding.

b.   There is a compelling need to expedite issuance of a final decision in order to protect the public health, safety, or welfare.

c.   An administrative law judge with the qualifications identified in subrule 3.6(4) is unavailable to hear the case within a reasonable time.

d.   The case involves significant policy issues of first impression that are inextricably intertwined with the factual issues presented.

e.   The demeanor of the witnesses is likely to be dispositive in resolving the disputed factual issues.

f.    Funds are unavailable to pay the costs of an administrative law judge and an interagency appeal.

g.   The request was not timely filed.

h.   The request is not consistent with a specified statute.

i.    A statute requires the commissioner or designee to serve as presiding officer.

j.    The contested case arises from matters asserted pursuant to Iowa Code chapters 507A, 507B, 508B, 515G and 521A.

3.6(3)The commissioner or designee shall issue a written ruling specifying the grounds for its decision within 20 days after a request for an administrative law judge is filed.  If the ruling is contingent upon the availability of an administrative law judge with the qualifications identified in subrule 3.6(4), the parties shall be notified at least ten days prior to hearing if a qualified administrative law judge will not be available.

3.6(4)An administrative law judge assigned to act as presiding officer in insurance and securities matters shall be admitted to practice law before the courts of the state of Iowa.

3.6(5)Except as provided otherwise by another provision of law, all rulings by an administrative law judge acting as presiding officer are subject to appeal to the commissioner.  A party must seek any available intra–agency appeal in order to exhaust adequate administrative remedies.

191—3.7(17A)  Waiver of procedures.  Unless otherwise precluded by law, the parties in a contested case proceeding may waive any provision of this chapter.  However, the insurance division may exercise discretion to refuse to give effect to such a waiver when the waiver is to be inconsistent with the public interest.

191—3.8(17A)  Telephone proceedings.

3.8(1)The presiding officer may resolve preliminary procedural motions by telephone conference in which all parties have been afforded notice and an opportunity to participate.

3.8(2)The presiding officer may, on the officer’s own motion or as requested by a party, order hearings or argument to be held by telephone conference or other electronic means in which all parties have an opportunity to participate.  Any party may call witnesses by telephone, with 14 days’ advance notice to all parties and the presiding officer.  Failure of a party to make timely disclosure may result in the disallowance of testimony by telephone.

191—3.9(17A)  Disqualification.

3.9(1)A presiding officer or other person shall withdraw from participation in the making of any proposed or final decision in a contested case if that person:

a.   Has a personal bias or prejudice concerning a party or a representative of a party;

b.   Has personally investigated, prosecuted or advocated in connection with that case, the specific controversy underlying that case, another factually related contested case with common disputed facts, or a pending controversy with common disputed facts that may culminate in a contested case involving the same parties;

c.   Is subject to the authority, direction or discretion of any person who has personally investigated, prosecuted or advocated in connection with that contested case, the specific controversy underlying that contested case, or a factually related contested case with common disputed facts or controversy involving the same parties;

d.   Has acted as counsel to any person who is a private party to that proceeding within the past two years;

e.   Has a personal financial interest in the outcome of the case or any other significant personal interest that could be substantially affected by the outcome of the case;

f.    Has a spouse or relative within the third degree of relationship that is (1) a party to the case, or an officer, director or trustee of a party; (2) a lawyer in the case; (3) known to have an interest that could be substantially affected by the outcome of the case; or (4) likely to be a material witness in the case; or

g.   Has any other legally sufficient cause to withdraw from participation in the decision making in the case.

3.9(2)The term “personally investigated” means taking affirmative steps to interview witnesses directly or to obtain documents or other information directly.  The term “personally investigated” does not include general direction and supervision of assigned investigators, unsolicited receipt of information which is relayed to assigned investigators, review of another person’s investigative work product in the course of determining whether there is probable cause to initiate a proceeding, or exposure to factual information while performing other agency functions, including fact gathering for purposes other than investigation of the matter which culminates in a contested case.  Factual information relevant to the merits of a contested case received by a person who later serves as presiding officer in that case shall be disclosed if required by Iowa Code section 17A.17 as amended by 1998 Iowa Acts, chapter 1202, section 19, and subrules 3.9(3) and 3.23(9).

3.9(3)In a situation where a presiding officer or other person knows of information which might reasonably be deemed to be a basis for disqualification and decides voluntary withdrawal is unnecessary, that person shall submit the relevant information for the record by affidavit and shall provide for the record a statement of the reasons for the determination that withdrawal is unnecessary.

3.9(4)To request disqualification of a presiding officer, a party shall file a motion supported by an affidavit pursuant to 1998 Iowa Acts, chapter 1202, section 19(7).  The motion shall be filed as soon as practical after the reason alleged in the motion becomes known to the party.  If, during the course of the hearing, a party first becomes aware of evidence of bias or other grounds for disqualification, the party may move for disqualification but shall establish the grounds by the introduction of evidence into the record.

If the presiding officer determines that disqualification is appropriate, the presiding officer shall withdraw.  If the presiding officer determines that withdrawal is not required, the presiding officer shall enter an order to that effect.  A party requesting disqualification may seek an interlocutory appeal under rule 3.25(17A) and seek a stay under rule 3.29(17A).

191—3.10(17A)  Consolidation—severance.

3.10(1)The presiding officer may consolidate contested case proceedings where (a) the matters at issue involve common parties or common questions of fact or law; (b) consolidation would expedite and simplify consideration of the issues involved; and (c) consolidation would not adversely affect the rights of any of the parties to those proceedings.

3.10(2)The presiding officer may, for good cause shown, order any contested case proceedings or portions thereof severed.

191—3.11(17A)  Pleadings.

3.11(1)Petition for intervention requirements:

a.   Any petition required in a contested case proceeding shall be filed within 20 days of delivery of the notice of hearing or subsequent order of the presiding officer, unless otherwise ordered.

b.   A petition shall state in separately numbered paragraphs the following:

(1)  The persons or entities on whose behalf the petition is filed;

(2)  The particular provisions of statutes and rules involved;

(3)  The relief demanded and the facts and law relied upon for such relief; and

(4)  The name, address and telephone number of petitioner and petitioner’s attorney, if any.

3.11(2)An answer to a petition for intervention shall be filed within 20 days of service of the petition unless otherwise ordered.  A party may move to dismiss or apply for a more definite and detailed statement when appropriate.

a.   An answer shall show on whose behalf it is filed and specifically admit, deny, or otherwise answer all material allegations of the pleading to which it responds.  It shall state any facts deemed to show an affirmative defense and contain as many additional defenses as the pleader may claim.

b.   An answer shall state the name, address and telephone number of the person filing the answer, the person or entity on whose behalf it is filed, and the attorney representing that person, if any.

c.   Any allegation in the petition not denied in the answer is considered admitted.  The presiding officer may refuse to consider any defense not raised in the answer which could have been raised on the basis of facts known when the answer was filed if any party would be prejudiced.

3.11(3)Any petition for intervention may be amended before a responsive pleading has been filed.  Amendments to pleadings after a responsive pleading has been filed and to an answer may be allowed with the consent of the other parties or in the discretion of the presiding officer who may impose terms or grant a continuance.

191—3.12(17A)  Service and filing of pleadings and other papers.

3.12(1)Every pleading, motion, document, or other paper filed in a contested case proceeding and every paper relating to discovery in such a proceeding shall be served upon each of the parties of record to the proceeding, including the person designated as advocate or prosecutor for the insurance division, at the time of filing.  Except for an application for rehearing as provided in Iowa Code section 17A.16(2), the party filing a document is responsible for service on all parties.

3.12(2)Service upon a party represented by an attorney shall be made upon the attorney unless otherwise ordered.  Service is made by delivering or mailing a copy to the attorney at the attorney’s last–known address.  Service upon an unrepresented party shall be made by delivering or mailing a copy to the party’s last–known address.  Service by mail is complete upon mailing, except where otherwise specifically provided by statute, rule, or order.

3.12(3)After the notice of hearing, all pleadings, motions, documents or other papers in a contested case proceeding shall be filed with the presiding officer.

3.12(4)Except where otherwise provided by law, a document is deemed filed at the time it is delivered to the presiding officer, delivered to an established courier service for immediate delivery to that office, or mailed by first–class mail or state interoffice mail to that office, so long as there is proof of mailing.

3.12(5)Proof of mailing includes either: a legible United States Postal Service postmark on the envelope, a certificate of service, a notarized affidavit, or a certification in substantially the following form: